Reservation is possible by internet and by phone. Once we have received your reservation, confirmation will be send by email.
The booking is definite after payment of the deposit. The deposit of 30% of the total booking cost must be paid 7 days after the booking. The final balance must be paid at least 6 weeks before arriving. In the event of the client making a reservation within 6 weeks before arriving, the total amount must be paid immediately.
In the event of the client cancelling the booking more than 6 weeks before arriving, the costs of cancellation are 30%.
In the event of the client cancelling the booking within 6 weeks before arriving, the costs of cancellation are 100%.
Pets are not allowed.
The total number of occupants must not exceed the number stated on the booking form.
Access to your accommodation is after 3pm on the day of arrival, but from 10am you can already enjoy the common areas of One2seven. Clients must vacate before 10am on the day of departure, with a possibility to use the common areas during the rest of the day. Keys should be collected and returned to the reception.
It is a condition of the booking that the clients take out independent travel insurance. The property is insured against fire and other usual insurable risks but this will not include your personal belongings.
The community rules are available in every house. Violation of these rules may lead to a termination of the booking, especially if the clients are considered to be a risk to the property and its contents or a threat or nuisance to other guests or residents. This termination will be without refund of the rent paid.
Upon arrival clients get an inventory to sign. Any comments may be notified on the day of arrival. On the day of departure, a second inventory shall be made. Any damage caused by the clients, or any third party invited by them to the accommodation, shall be the joint and several liability of the clients. This shall include the cost of replacement and/or reinstatement.
Complaints can be notified to One2seven. We take all complaints seriously and aim to resolve all customers’ problems promptly and fairly.